Gambling is for many people an enjoyable pastime, but equally for some it can become a serious problem. While we all want a healthy gambling industry that makes an important contribution to the economy, we must also do everything we can to protect those that use it from harm.
Operators providing gambling facilities to customers in Great Britain must be licensed by the Gambling Commission and comply with the conditions of their operating licences. In recent years, the Gambling Commission has also introduced a number of licence conditions specifically in relation to online gambling to ensure the protection of children and vulnerable people. In 2019, the Gambling Commission introduced new age and identity verification rules to ensure operators verify customers’ age and identity details quickly and robustly. Furthermore, in 2020, the Government and Commission strengthened these protections further, including a ban on credit card gambling, making participation in the self-exclusion scheme GAMSTOP mandatory for online operators, as well as issuing new guidance for operators to address the potential for some customers to be at heightened risk during the Covid-19 pandemic.
The Gambling Commission is looking at the role technology and data can play in preventing harm from arising and it will soon publish its enhanced requirements for customer interaction, thereby making sure gambling operators are doing proper checks, and the Government is looking at this in their review too.
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